Get Assistance

SSU faculty can use this form to submit a Canvas support request to the Center for Teaching & Educational Technology. Before submitting a request, you may want to read through the Canvas Support Center page first. 

This form can also be used to:

  • Request a space
  • Request an appointment with a Consultant
  • Help with Instructional Technology Tools (Qualtrics, Zoom, Google Apps, VoiceThread, TurnItIn, Video (Camtasia, Snagit)
  • Help with Assessment of Teaching & Learning

If you need a miscellaneous, metacourse, or sandbox course created please use the Course Request Form. 

Contact Information
Please provide a course number, section, year, term (e.g., BIOL-115-001-14-SP)
Canvas Support
Access Details
Describe the issue. If possible, include the steps you took before encountering the problem, any error messages you received, or the URL of the problem page.
Preferred Appointment Request
Alternative Appointment Request
What are you looking for in your appointment?
Space Request
Monday - Friday 8 am - 5 pm (except holidays) We will do our best to accommodate.
Preferred Dates/Times for Space Request
Alternative Dates/Times for Space Request
Include Committee name, if applicable.
Please explain any further details we may need in order to help you further.